Privacy Policy
Privacy Policy
Last updated: 12 August 2026
Vyrico Ltd ("Vyrico", "we", "us" or "our") respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we may collect, use, store and protect personal information when you use our websites, mobile applications, software, services and other products.
This policy is intended to apply generally across products and services developed, operated or published by Vyrico Ltd. Certain products or services may provide additional privacy information where their functionality requires it.
1. Who We Are
Vyrico Ltd is a company registered in the United Kingdom that designs, develops and operates software applications and digital services.
Website: www.vyrico.co.uk
General enquiries: office@vyrico.co.uk
Support: support@vyrico.co.uk
For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, Vyrico Ltd may act as a data controller for personal information processed through our products and services.
2. Information We May Collect
The information we collect depends on which Vyrico product or service you use and the features you choose to use.
We may collect the following categories of information where applicable.
Account Information
Where a product requires an account, we may collect information such as:
Name or display name
Email address
Username
Account identifiers
Authentication information
Account preferences and settings
Passwords may be processed using secure authentication systems and should not be stored by us in readable form.
Information You Provide
We may process information that you voluntarily enter, upload, submit or create while using a Vyrico product.
This may include:
Form entries
User-generated content
Notes
Preferences
Reviews and ratings
Uploaded files, photographs or documents
Information entered into application features
Communications with Vyrico
Feedback and support requests
The exact information processed will depend on the product and functionality being used.
Device and Technical Information
Our websites, applications and service providers may automatically collect limited technical information such as:
Device type
Operating system
Application version
Browser type
IP address
Device or application identifiers
Language and regional settings
Crash information
Diagnostic information
Performance information
Security and authentication events
This information may be used to operate, secure, diagnose and improve our services.
Usage Information
We may collect information about how our products and services are used, including:
Features used
Screens or pages viewed
Interaction with application functions
Session information
Application performance
Errors and crashes
Where possible and appropriate, analytics information may be aggregated or otherwise processed in a way that reduces its connection with an identifiable individual.
Location Information
Some Vyrico applications may provide features that depend upon location.
Depending on the product and permissions granted by you, this may include approximate or precise location information.
Location access will only be requested where it is required or useful for a particular feature and is subject to the permissions available through your device or operating system.
You can normally disable location access through your device settings, although doing so may prevent location-dependent features from functioning correctly.
Camera, Photographs, Files and Documents
Certain applications may allow or require access to a device camera, photographs, files or documents to provide specific functionality.
Where these permissions are required, access will be requested through the relevant device or operating-system permission mechanisms.
Information accessed through these features will only be processed for legitimate application functionality or another purpose disclosed to you.
Voice and Audio
Some products may offer voice-controlled, speech recognition or audio-related functionality.
Where these features are available, audio or speech information may be processed by Vyrico or an appropriate technology provider to provide the requested functionality.
The relevant application may provide additional information where such processing occurs.
Artificial Intelligence Features
Some Vyrico products incorporate artificial intelligence or machine-learning technologies.
Information submitted to an AI-enabled feature may be processed to provide the requested functionality.
Depending on the feature, processing may be performed by Vyrico systems or by carefully selected third-party technology providers.
We aim to minimise the personal information transmitted to external AI services and will not intentionally use personal information for unrelated purposes.
Where an AI feature involves materially different processing, additional information may be provided within the relevant product.
3. Payments and Subscriptions
Vyrico products may offer paid applications, subscriptions, in-app purchases or other paid digital services.
Payments may be processed by third-party providers such as:
Apple App Store
Google Play
Stripe
Other authorised payment processors
Where payment is made through a third-party platform, that provider may collect and process payment details under its own privacy policy.
Vyrico does not normally receive or store complete payment-card information when payments are processed by these providers.
We may receive transaction information necessary to operate our services, such as:
Purchase status
Subscription status
Transaction identifiers
Product purchased
Payment amount
Currency
Renewal or expiry information
Refund or cancellation information
4. How We Use Information
Depending on the circumstances, we may use information to:
Provide and operate our applications and services
Create and manage user accounts
Provide requested application functionality
Process and verify subscriptions or purchases
Synchronise or store user information where required by a product
Provide customer support
Respond to enquiries
Diagnose faults and technical problems
Improve application reliability and performance
Develop and improve products and features
Prevent fraud, abuse and unauthorised access
Protect users and our systems
Meet legal and regulatory obligations
Maintain appropriate business and accounting records
Communicate important information about a service
Send marketing communications where permitted and appropriate
We will not use personal information for purposes incompatible with the reason it was collected without an appropriate legal basis.
5. Legal Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely upon:
Contract
Processing may be necessary to provide a product or service that you have requested or purchased.
Legitimate Interests
We may process information where reasonably necessary for legitimate business purposes, including operating and improving our products, maintaining security, preventing abuse and providing customer support, provided those interests are not overridden by your rights.
Consent
Where required, we may ask for your consent before processing information for a particular purpose.
Where processing is based on consent, you may withdraw that consent, although this does not affect processing that occurred before consent was withdrawn.
Legal Obligation
We may process or retain information where required to comply with applicable law, taxation, accounting, regulatory requirements or lawful requests.
6. Third-Party Services
Vyrico products may use trusted third-party services to provide functionality.
These may include providers of:
Cloud hosting and databases
Authentication
Payment processing
Application distribution
Mapping and location services
Artificial intelligence
Analytics
Crash reporting
Email and communications
Customer support
Security and fraud prevention
Data storage
Infrastructure and application-development services
These providers may process information on our behalf or, in some circumstances, act as independent data controllers.
We aim to use reputable providers and limit information shared with them to what is reasonably necessary for the relevant service.
7. Apple and Google Services
Applications distributed through Apple's App Store or Google Play may interact with services provided by Apple or Google.
Those companies may independently collect information relating to downloads, purchases, devices, diagnostics and use of their platforms.
Their processing is governed by their respective privacy policies and terms.
8. Data Sharing
Vyrico does not sell personal information.
We may share information where reasonably necessary with:
Service providers working on our behalf
Technology and infrastructure providers
Payment and application-distribution platforms
Professional advisers such as accountants, legal advisers or insurers
Authorities where disclosure is legally required
A purchaser, investor or successor organisation in connection with a legitimate corporate transaction, subject to appropriate safeguards
We may also disclose information where reasonably necessary to protect Vyrico, our users or others from fraud, security threats, abuse or unlawful activity.
9. International Data Processing
Some service providers used by Vyrico may process information outside the United Kingdom.
Where personal information is transferred internationally, we will seek to ensure that appropriate protections required by applicable data protection law are in place.
These may include recognised adequacy arrangements, contractual safeguards or other lawful transfer mechanisms.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and satisfying legal, accounting, security and regulatory requirements.
Retention periods may vary depending on:
The Vyrico product being used
The type of information
Whether an account remains active
Legal or accounting requirements
Security and fraud-prevention requirements
Whether information is required to resolve a dispute
Information that is no longer reasonably required will be deleted, anonymised or otherwise securely disposed of where appropriate.
11. Data Security
We use reasonable technical and organisational measures designed to protect information against:
Unauthorised access
Accidental loss
Improper disclosure
Alteration
Misuse
Destruction
Measures may include encryption, access controls, authentication systems, secure hosting and restricted administrative access where appropriate.
No internet-connected service can guarantee absolute security, and users should also take reasonable steps to protect their accounts and devices.
12. Children's Privacy
Vyrico products are not intended for children unless a particular product explicitly states otherwise.
We do not knowingly collect personal information from children where doing so would be unlawful or where appropriate parental or guardian consent has not been obtained.
If a future Vyrico product is specifically intended for children or is likely to process children's personal information, appropriate additional privacy protections and notices will be implemented for that product.
13. Sensitive Personal Information
Vyrico does not intend to collect special-category or otherwise particularly sensitive personal information unless it is necessary for a specific product or feature and appropriate legal and security safeguards are in place.
Where a product requires materially different or sensitive processing, additional privacy information may be provided for that product.
14. Your Data Protection Rights
Depending on applicable law and the circumstances, you may have rights including:
The right to request access to personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of personal information
The right to request restriction of processing
The right to object to certain processing
The right to data portability in applicable circumstances
The right to withdraw consent where processing relies upon consent
These rights are subject to legal limitations and exceptions.
To exercise a privacy right, contact us using the details below.
We may need to verify your identity before fulfilling a request.
15. Account and Data Deletion
Where a Vyrico product provides user accounts, users may be able to request deletion through the application or by contacting Vyrico.
Following a valid deletion request, personal information associated with the account will be deleted or anonymised where reasonably possible, except where retention is required for legal, accounting, fraud-prevention, dispute-resolution or security purposes.
Product-specific instructions may be provided where appropriate.
16. Cookies and Website Technologies
The Vyrico website may use cookies or similar technologies required for website operation, security, analytics or functionality.
Where legally required, users will be given appropriate information and choices concerning non-essential cookies.
Third-party services embedded within our website may also use their own technologies subject to their respective privacy policies.
17. Marketing Communications
Where Vyrico sends marketing communications, we will do so in accordance with applicable law.
You may unsubscribe from marketing communications using any unsubscribe mechanism provided or by contacting us.
Important service, security, account or transactional communications may still be sent where necessary to operate a service.
18. External Links and Services
Our websites and applications may contain links to third-party websites, applications or services.
Vyrico is not responsible for the privacy practices or content of third-party services that we do not control. Users should review the privacy information provided by those services.
19. Changes to This Privacy Policy
We may update this Privacy Policy as Vyrico develops new products, introduces new functionality, changes service providers or responds to changes in legal or regulatory requirements.
The latest version will be published on the Vyrico website with an updated revision date.
Where a change materially affects how we process existing users' personal information, additional notice may be provided where appropriate.
20. Contact Vyrico
Questions about this Privacy Policy or how Vyrico handles personal information can be sent to:
Vyrico Ltd
United Kingdom
Email: support@vyrico.co.uk
Website: www.vyrico.co.uk
Please include sufficient information for us to identify the relevant product or service and understand your request.
21. Complaints
If you have concerns about how Vyrico has handled your personal information, please contact us first so that we can investigate the matter.
You may also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.